Privacy Policy
Last updated: 08/08/2025
Framer Labs ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website or engage our services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. This policy is part of our Terms and Conditions and should be read in conjunction with them.
This Privacy Policy is written in English. If translated, the English version shall prevail in the event of any conflict or ambiguity.
1. Information We Collect
We may collect and process the following types of personal data:
a. Contact Information – such as your name, email address, phone number, and company name.
b. Project Information – such as design preferences, brand guidelines, and related project assets.
c. Technical Data – such as IP address, browser type, operating system, and usage data when you access our website.
d. Payment Information – limited to transaction details processed through secure third-party platforms (we do not store credit card information).
e. Communications – such as emails, messages, and calls between you and Framer Labs.
2. How We Use Your Information
We use your data to:
a. Deliver and manage our design services. b. Communicate with you about projects, updates, and support. c. Process payments and invoices. d. Comply with legal obligations. e. Improve our website and user experience.
We do not sell or rent your personal information to third parties for marketing purposes.
3. Legal Basis for Processing (GDPR)
If you are located in the EU, our legal basis for collecting and using your personal data depends on the context:
a. Contractual necessity – to perform a contract with you. b. Consent – when you’ve given us permission. c. Legitimate interests – for internal operations and improvement. d. Legal obligation – when required by law.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.
You may request deletion of your data at any time by contacting us (see Section 10).
5. Data Sharing and Subcontractors
Framer Labs may engage third-party service providers or subcontractors (e.g., freelancers, hosting providers, payment processors) who help us deliver our Service.
These parties are contractually obligated to maintain data confidentiality and use personal data only for the intended purpose.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure.
7. International Transfers
If you are accessing the Service from outside the European Union, please note that your information may be transferred to and stored in countries with different data protection laws.
We ensure that adequate safeguards are in place in accordance with GDPR when transferring data internationally.
8. Your Data Rights
Subject to local law, you may have the following rights:
a. Access to your personal data b. Correction of inaccurate data c. Erasure ("right to be forgotten") d. Restriction of processing e. Data portability f. Objection to processing g. Withdraw consent (where applicable)
To exercise any of these rights, contact us (see Section 10).
9. Third-Party Tools and Cookies
Our website may use cookies and third-party tools (e.g., analytics providers, design platforms, CMS, etc.). These tools may collect technical data about your browsing behavior.
Use of third-party tools is governed by their own privacy policies. You can control cookie settings in your browser.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised "Last updated" date. Continued use of the Service constitutes your acceptance of any changes.
11. Contact Us
If you have questions or requests regarding your personal data or this Privacy Policy, please contact:
Framer Labs
Email: framerlabs.agency@gmail.com
Phone Number: +351 916 804 747